Our team continues to work at the highest priority to resolve the remaining SunCo messaging and SDK issues. Currently, the most significant impact is occurring on Pod 27, where we are experiencing continued messaging session disconnects for some end users. While the impact on other pods should be minimal, we encourage you to reach out if you are facing any issues on different pods. Please provide details about your end user experience by contacting us (https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support). We appreciate your patience and understanding during this time. We will provide our next update as soon as we have more information to share.
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