We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
The underlying carrier is continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of August 31st or when a significant change in status occurs.
Monitors
Amazon Web Services
A portion of customers in New Brunswick, Canada may be experiencing inbound call and fax failures due to an underlying carrier issue.
RingCentral
Classlink (TUHSD Portal)
Finalsite (TUHSD websites)
Frontline Absence Management
GAMUT - Board Mtg Agendas
Gizmos (ExploreLearning)
Houghton Mifflin Harcourt
Salesforce (for Wellness)
Synergy SIS (by Edupoint)
StatusGator